A. Information on the right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract without giving any reason within fourteen (14) days. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the (last) good. To exercise the right of withdrawal, you must notify us (Curador SA, 126 rue Auguste Donnay 4000 Liège, Belgium, email: curador@curador.net ) of your decision to withdraw from this contract by means of an unambiguous statement (e.g. letter sent by post, or email). You may use the model withdrawal form below. In order to comply with the withdrawal period, it is sufficient that you send your communication on the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of withdrawal


If you withdraw from this Agreement, we will refund all payments received from you, including delivery charges (except for any additional charges arising from your choosing, where applicable, a method of delivery other than the cheaper standard method of delivery offered by us) without undue delay and, in any event, no later than fourteen days from the day we are informed of your decision to withdraw from this Agreement. We will make the refund using the same method of payment that you used for the original transaction, unless you expressly agree to a different method, in which case there will be no charge to you. We may, however, defer a refund until we have received the goods or until you have provided proof of shipment of the goods, whichever comes first. You must return or surrender the Goods to us without undue delay and in any event no later than 14 days after you have notified us of your decision to withdraw from this Agreement. This time limit shall be deemed to have been observed if you return the goods before the expiry of the fourteen-day period. You will have to bear the direct costs of returning the goods. Your responsibility is only engaged with regard to the depreciation of the good resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of the good.

B. The model withdrawal form   

Please complete and return this form only if you wish to withdraw from the contract:

  •         For the attention of Curador SA, 126 rue Auguste Donnay 4000 Liège, Belgium, email: curador@curador.net
  •        I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the goods (*)/for the provision of the service (*) below
  •        Ordered on (*) / received on (*)
  •        Name of client(s)
  •        Address of the customer(s)
  •        Signature of client(s) (only if this form is notified on paper)
  •        Date

(*) Delete as appropriate.