Delivery

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment. They are shipped via Bpost with a tracking number and delivered without signature. Packages may also be shipped via Bpost express and delivered against signature. Please contact us before choosing this method of delivery as it incurs additional costs. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

 What are the current delivery times for international shipments?

International parcels are delivered within 10 working days of shipment. The time within these 10 days varies depending on the destination country and the type of product. Here are the different options available:

    bpack World Light: light shipping service up to 2 kg
    bpack World: standard dispatch service up to 30 kg
    bpack World Express: urgent shipments up to 30 kg requiring a signature on receipt
    bpack World Business: for volumes exceeding 30 kg.

Click on the links above to consult the corresponding delivery times.

Please note:

These delivery times apply for shipments to the capital of the destination country. For less accessible regions and islands, please allow 1 to 3 additional days.

Possible delays due to customs, a public holiday in Belgium or in the country of destination cannot be excluded.